out of 5 stars
By Mark Y. on February 22, 2017
Versailles, KY | General Department
in the last week
Bobby Napier introduced me to the different classes and styles in the HD family. I had been set on having a touring model, a Road King to be exact. We talked about all of the touring models as detailed as I liked. His knowledge HD in general was excellent. He spoke on my level and knew that I was new to HD motorcycles.
Thanks an Blue million.
Bobby handed me off to Darren Moses. Darren was exceptional at explaining the entire process of the purchase. When it was time to pull the trigger on the purchase, he executed each task methodically and in a timely manner. Sweet Deal!
Once things were in motion with finance Bobby introduced me to Brandon in parts. Brandon started a wish list for me as we identified mods and customization. There were a lot of things that could be changed, like the sky is the limit. We probably spent an hour going over the variances I wanted before delivery. Great job sifting through the many options. Keep up the good work!
Continuing the tour, Brandon and I descended into Service where I met Josh Wilson. Josh welcomed me and showed me the service area, which is huge. Several bikes were in different phases of repair or service. There is a lot to manage and Josh did an exemplary job explaining the service process.
Awesome Josh, Thanks.
At this point I'm heading back upstairs, where Hannah introduced herself. She was professional in her presentation of riding gear and HD apparel. She helped get me ready for the road and moreover, she helped my better half get the things she needed at the same time. From Boots to Helmets and everything in between, she made it happen! I was impressed; more importantly, the woman was too
On behalf of Man O' War Harley-Davidson, thank you for your feedback! Everyone here welcomes every customer home every time they walk in the door regardless of which department they come in to visit. Bobby, Darren, Brandon and Hannah always make sure all our customers are well taken care of. they are very knowledgeable and takes great pride in what they do. We all hope you enjoy your bike and everything else you got when you were here. Welcome to the Man O' War Harley-Davidson family and we hope to see you soon.
Man O' War Harley-Davidson